Operations Assistant (0,5 workload)

Stebby

Подробности
Основная информация
Компания

About the job

We are looking for a part-time Operations Assistant who would help us to take care of our clients in Latvia. You will be supporting our Latvian Sales Team to ensure smooth operations and client communication according to the established processes.

Work load: part-time (0,5 work load)

Work location: Latvia

What you will do

Handling B2B accounts, ensuring compliance with specific rules and client requirements.
Managing Service Providers´ accounts and providing account management support (being the main contact person for them).
Resolving customer issues in a timely and accurate way, via phone, email or chat.
Identifying customer needs and helping customers use specific features.
Reporting activities.
Support the team with other internal processes and tasks (e.g. contributing to FAQ and catalogue-related tasks, translations, helping in B2B event participation).

What we are looking for

Excellent communicator and problem-solver.
Attention to details and ability to handle routine tasks.
Patience and positive mindset.
A people person and a team-player.
A sense of ownership, ability to work independently in a remote work environment.
Willingness to grow together with Stebby and develop yourself.
Excellent Latvian and English skills. Speaking Russian is a big advantage. As Stebby is international company English is needed to communicate internally. Russian language is mainly needed when communicating with Service Providers.

Our promises to you

Fixed salary of 1000 euros gross (for 0,5 work load).
A chance to change peoples habits towards a healthier lifestyle. More wellness around us equals a more active and happier society.
Family-friendly benefits to support work-life balance (dedicated monthly budget for your physical and mental well-being, days off for personal occasions, and extra vacation days, to name only a few).
Dedicated personal training budget, as well as company-organized training days to support your professional and personal growth.
Opportunity to grow and develop your career internally.
Fun startup environment combined with the perks of a fully established, successful company.
Social activities, team events and celebrations over Baltics.

Other information

Please send your CV in English as Stebby hiring team is international.

Брутто-зарплата в месяцБрутто/мес. € 1000

Дополнительная информация: Extra paid holidays, health and wellness compensation, personal training budget, remote workplace.

Место работы

Латвия

Возможность удалённой работы

Тип работы

Неполное рабочее время
Гибкий график

Навыки:

Teamwork Ability to learn Initiative Communication Attention to details Responsibility Time management Customer Support

Языки

Английский
Латышский

Контактное лицо
Dana Skaistkalne

Stebby is the largest wellness marketplace in the Baltics, allowing hundreds of thousands of users to manage their well-being through an app and web platform. What is wellness? Its personal for everyone. So Stebby is the link that connects everyday users and Baltic employers with wellness service providers and health insurance to maximize access to preferred well-being wherever they arespa, gym, massage and, or anything health-related.

Stebby is part of the international UpCoop group, and our ambition is to grow globally from Baltics to beyond.

Вебсайт компании: http://stebby.eu

Регистрационный номер: 12231911